Policies, Terms and Conditions

Welcome to E.K Design Gallary! We offer stylish invitations and announcements for your special occasions!
We have invitations for Children's Birthday Parties, Baby Showers, Bridal Showers, Weddings, and much more!

Payment

We accept Paypal as payment. Once payment has cleared, we will begin working on your customized order.

Shipping

The goods that are sold are Digital Files that are emailed to your email. There are no shipping charges.

Refunds and Exchanges

Due to the customized nature of the digital items, we cannot offer any returns or exchanges. Please make sure that you carefully go over the proof that we send you to ensure there are no mistakes.

If the error is our fault, we will gladly fix it free of charge.

Please understand that the final product colors may show differently when printed due to computer monitor display variances, or depending on the paper or product that it's being printed on.

Additional Policies

SHOP HOURS


We are open Monday through Friday. We are closed on Saturdays, Sundays & all Holidays. All efforts will be made to respond to inquiries within two business days.

THE ORDERING PROCESS                                                        

1. Purchase the item listing by adding it to your cart and check out.


2. Submit all your custom text information through the "Additional Information" section at checkout.


3. If your digital printable order includes a photo, please be sure that it is a high resolution (300 dpi) digital file. Please DO NOT crop the image. The higher the resolution, the better the final product will look. Please email your photo to sales@ekdesigngallary.com. When sending your photograph, be sure that you own the copyright to it, or have a release from the original photographer. By submitting them to us, you agree that you have permission to use them, and we will not be held liable for any copyright infringements.

4. As soon as we have received payment and your custom information, we will begin working on your order.

5. Every effort will be made to send you a low resolution proof within three business days.

6. Please indicate which final file type you prefer, a high resolution .jpg or a .pdf. Also note that our digital download invitations are a 5x7 size.

7. Once you have approved the final proof, we will send your finalized digital printable files to your email address that you have listed.

COPYRIGHT NOTICE

All of the products that designed and sold by E.K Design Gallary are for personal use only. We provide our digital designs in .jpg or .pdf format. We do not offer any other file types at this time.

You are paying for my TIME and effort to create your personal invitation NOT for the character images. I maintain the copyright on all my designs, but any licensed character images maintain the copyright of their original respective owners. I do NOT claim ownership of character clipart or graphics. The graphics on the invitations are provided to you for free. This invitation is NOT a licensed product and is consistent with private sale according to the first sale doctrine. Due to copyright restrictions on the character graphics, the digital file I provide you for this auction is to be used for one time personal use such as a birthday party.

 


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